Discount Code (EST25) - Free shipping for orders above 35 Jod ⬆ 🎉 - Cash on delivery 💵 - Free returns 🔂 - inspection on delivery 🔍 - Fast shipping 🚚

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Shipping Policy

At Estrellita we pride ourselves on delivering your orders efficiently and securely. We understand how exciting it is to receive your purchase, so we strive to get it to you as quickly as possible.

Delivery Time:
We want to set realistic expectations, so please note that our standard delivery timeframe is estimated to be between 7 to 10 business days. While we do our best to fulfill orders promptly, this timeframe allows for any unforeseen circumstances that may occur during transit.

Tracking Your Order:
We believe in transparency, so we provide tracking information for all orders whenever possible. Once your order has been dispatched, we’ll send you an email containing the necessary details and a tracking link. This allows you to keep an eye on your package’s journey and anticipate its arrival.

Delivery Methods:
We offer reliable shipping services that ensure your order reaches you in excellent condition. Our trusted delivery partners (Aramex and SMSA) handle the transportation of your package with care and professionalism.

Shipping Fees:
To keep things simple and affordable, we offer flat-rate shipping fees for most orders. These fees are calculated based on the weight and dimensions of your order, ensuring fair pricing for all our customers.

Please note that delivery times may vary during peak seasons or holidays. We will do our utmost to communicate any potential delays and keep you informed throughout the process.

If you have any specific delivery requests or questions, don’t hesitate to reach out to our friendly customer support team. We’re here to assist you and make your shopping experience as smooth as possible.

Thank you for choosing Estrellita for your purchase. We appreciate your trust and look forward to delivering your order with care and efficiency!

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"See It Before You Pay" Service in Jordan

To ensure your complete satisfaction, we offer you the chance to inspect and examine your order thoroughly before payment.
Before Payment
* Free Inspection: Feel free to open the products and check them to make sure they are in good condition.
* Free Returns/Exchanges: If you change your mind for any reason before payment, you can return or exchange any item completely free of charge.
* For Prepaid Orders (Credit Card or Bank Transfer): If you decide to return your order upon inspection, the refunded amount will be transferred back to you on the same day.
* Cash on Delivery: This service is available for orders with a minimum value of 20 JOD and a maximum value of 60 JOD.
After Payment
Once you have received your order and completed the payment, you will be responsible for any shipping and return costs if you request an exchange or return later.
Return or Exchange Fees:
* Shipping Cost: 5 Jordanian Dinars.
* Internal Delivery Cost: 3 Jordanian Dinars.
* Customs Duty: 4 Jordanian Dinars.
Note: Please keep the invoice and payment receipt in case you need to return or exchange an item later

Free Returns & Exchanges

You can take advantage of our free return service when you inspect your order before payment.

Important Notes:

You have the right to return an item or your entire order at no cost during the inspection process, before completing the payment.

For prepaid orders (credit card or bank transfer), the refunded amount will be transferred back to you on the same day of the return.

Once you receive and pay for your order, Estrellita Kids is no longer responsible for the cost of returning or exchanging any product. In this case, the customer is responsible for all associated fees.

For more details, please refer to our Inspection on Delivery page.